tacomHQ

Warranty / Return

“In war there is no prize for the runner-up.”
- General Omar Bradley

Warranty / Return

“In war there is no prize for the runner-up.”
- General Omar Bradley

Warranty
Return

“In war there is no prize for the runner-up.”
- General Omar Bradley

Policy

TacomHQ reserves the exclusive right to modify the terms and conditions herein without limitations.

Deposits

Purchase orders are not subject to change once finalized, require a 50% deposit when exceeding $10,000, and must be paid in full to qualify for shipment.

Cancellations

TacomHQ will not accept early cancellations for scope mounts and Structured Barrels.

Returns

Units have a 28 day money back guarantee when purchased directly from tacomHQ, returned in good-working condition with manuals and accessories in its original, undamaged packaging, and are subject to a restocking fee starting at 20%. Armor Optic, scope mounts, and Structured Barrels are excluded from this guarantee as sales are final.

Shipping

a) Customer is responsible for all shipping fees to and from tacomHQ. It is also the customer’s responsibility to ensure the safe delivery and return of any goods. TacomHQ is not liable for any damaged, lost, or stolen merchandise during shipping. We recommend using a method of shipping that provides you with a tracking number and to insure your package. All shipping fees are non-refundable.

b) Any damaged, missing, or incorrect items must be reported within 72 hours of receiving package. To return a product for repair, replacement, or refund, ship to PO Box 268, Sheridan, IL 60551 and send an email to info@tacomHQ.com detailing the return and an estimated date of delivery.

Warranty

All tacomHQ product(s) are backed with a limited-lifetime warranty starting from the date of purchase/delivery for parts or repair, and only applies to factory or mechanical defects that occur within the normal use of the product. If tacomHQ determines warranty repair or replacement is the result of a factory/mechanical defect following an internal inspection, tacomHQ will fix or replace the unit free of shipping cost. Do not attempt to disassemble, alter, or change the function, appearance, or operation of any item for it may void your right to return or warranty the product. Warranty specifically excludes maintenance, cleaning, misuse, neglect, scratches, tampering, alternations, repairs, or evidence of attempt to alter or repair the unit by a non-certified tacomHQ technician. Any product sent to tacomHQ must include a copy of your original invoice with the product, and detailed description for the reason of your return, exchange, refund, repair, etc. with your phone number if not already included on your invoice. Allow up to eight (8) weeks for warranty repairs. Should tacomHQ choose to replace the product, and the product is no longer available at the time warranty service is required, a substitution of similar performance and equal value will be made. In the event of non-warranty repair, you will receive an estimate prior to any work being done billed at $100/hr and additional charges for parts or labor, contingent upon inspection, may apply. The sole remedy provided in this warranty is repair or replacement of the product. TacomHQ shall not be liable for incidental or consequential damages.

Consent

There are no warranties that extend beyond the description provided and by submitting payment you thereby accept the terms provided herein.

Policy

TacomHQ reserves the exclusive right to modify the terms and conditions herein without limitations.

Deposits

Purchase orders are not subject to change once finalized, require a 50% deposit when exceeding $10,000, and must be paid in full to qualify for shipment.

Cancellations

TacomHQ will not accept early cancellations for scope mounts and Structured Barrels.

Returns

Units have a 28 day money back guarantee when purchased directly from tacomHQ, returned in good-working condition with manuals and accessories in its original, undamaged packaging, and are subject to a restocking fee starting at 20%. Armor Optic, scope mounts, and Structured Barrels are excluded from this guarantee as sales are final.

Shipping

a) Customer is responsible for all shipping fees to and from tacomHQ. It is also the customer’s responsibility to ensure the safe delivery and return of any goods. TacomHQ is not liable for any damaged, lost, or stolen merchandise during shipping. We recommend using a method of shipping that provides you with a tracking number and to insure your package. All shipping fees are non-refundable.

b) Any damaged, missing, or incorrect items must be reported within 72 hours of receiving package. To return a product for repair, replacement, or refund, ship to PO Box 268, Sheridan, IL 60551 and send an email to info@tacomHQ.com detailing the return and an estimated date of delivery.

Warranty

All tacomHQ product(s) are backed with a limited-lifetime warranty starting from the date of purchase/delivery for parts or repair, and only applies to factory or mechanical defects that occur within the normal use of the product. If tacomHQ determines warranty repair or replacement is the result of a factory/mechanical defect following an internal inspection, tacomHQ will fix or replace the unit free of shipping cost. Do not attempt to disassemble, alter, or change the function, appearance, or operation of any item for it may void your right to return or warranty the product. Warranty specifically excludes maintenance, cleaning, misuse, neglect, scratches, tampering, alternations, repairs, or evidence of attempt to alter or repair the unit by a non-certified tacomHQ technician. Any product sent to tacomHQ must include a copy of your original invoice with the product, and detailed description for the reason of your return, exchange, refund, repair, etc. with your phone number if not already included on your invoice. Allow up to eight (8) weeks for warranty repairs. Should tacomHQ choose to replace the product, and the product is no longer available at the time warranty service is required, a substitution of similar performance and equal value will be made. In the event of non-warranty repair, you will receive an estimate prior to any work being done billed at $100/hr and additional charges for parts or labor, contingent upon inspection, may apply. The sole remedy provided in this warranty is repair or replacement of the product. TacomHQ shall not be liable for incidental or consequential damages.

Consent

There are no warranties that extend beyond the description provided and by submitting payment you thereby accept the terms provided herein.

COMMAND RESULTS

COMMAND RESULTS

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