• PLEASE READ THIS POLICY CAREFULLY. There are no warranties that extend beyond the description provided, and upon submission of payment, dealer (“Dealer”), distributor (“Distributor”), or broker (“Broker”), collectively known as “Outlet”, acknowledges having read, accepting, and agreeing to the terms and conditions that may be amended or modified from time at TACOM HQ’s sole discretion and provided herein as binding. If you do not agree to such terms and conditions, do not submit payment.

• This Policy and the obligations of Outlet are to be governed by and construed and interpreted in accordance to the laws of the State of Arkansas. Outlet agrees to Fort Smith, Arkansas as the exclusive jurisdiction and venue for any dispute arising under this Policy.

• TACOM HQ reserves the exclusive right to choose Outlets with whom it conducts business and to accept or reject any order in whole or in part at any time.

• Outlets are automatically enrolled as volume accounts, unless specified otherwise.  Volume and Drop-Ship accounts (“Accounts”) are available.
1.  Volume – Product specific; inventory investment earning the highest discount.
2.  Drop-Ship – Product specific; Volume based discount(s) linked and tracked via coupon code for monthly reimbursements less a 5% account management fee.*
*Outlets are to submit all orders online at tacomhq.com.  Any purchase order manually generated and/or processed is subject to a 5% account management fee, no less than $50 but not more than $250.

TACOM HQ reserves the exclusive right to change Account eligibility, status, and requirements at any time and without notice.

• Outlet may sell TACOM HQ products (“Product”) only as retail sales. Outlet may mark up prices for Product for a reasonable profit.

• TACOM HQ realizes a Minimum Advertised Price (MAP) Policy. Outlet are subject to penalties up to and including termination as a dealer or broker should Outlet violate terms for a Minimum Advertised Price (“MAP”). Enforcement of this MAP policy does not require your agreement or approval.

• MAP is figured in US dollars and is the total price or sum of that Product’s sub-components, plus applicable VAT, tariffs, import fees, or similar.

• This MAP policy requires the sale of TACOM HQ Products at or above MAP.

• This MAP policy applies to any and all advertisements, presentations, promotions, offers, and solicitations for the purpose of sale of TACOM HQ Products, which includes but limited limited to all physical advertising, such as price lists, newspaper and magazine ads, catalogs, brochures, flyers, newsletters, signs, billboards, banners, and all forms of electronic advertising media, such as radio, television, telephone, and internet.

• As an Outlet of TACOM HQ Products: 1) Dealer must display a price on all advertising for TACOM HQ Products, which must be at or above MAP 2) Advertising may not suggest a discounted price below MAP (for example, advertising may not include statements such as “Call for Price” or solicit a “Best Offer” below MAP 3) Outlet’s may not advertise “Added Value” items, discount coupons, or other promotional schemes that have the effect of offering to sell TACOM HQ Products below MAP.

• Outlet may not mention pricing below MAP in social media or other online forums. Dealer may not use “Add to Cart” for a discounted price, or similar options to avoid advertising below MAP. Dealer may not auction TACOM HQ Products with a “Minimum Bid”, “Opening Bid”, “Current Bid”, “Buy it Now”, or “Reserve Price”, or otherwise, below MAP.

• Outlets will not sell Products to military or participate in other government contracts without TACOM HQ’s express written consent. This does not restrict Outlet from selling to individuals as such who are in law enforcement, military, or other government employment.

• Outlet may be granted Dealer of Record (“DOR”) when Outlet promptly notifies TACOM HQ of new, government leads (“Clients”).  DOR rights will remain in effect as long as Outlet provides status updates every eight (8) or less weeks.  Failure to do so forfeits DOR rights.  Every 12 weeks, Outlet must provide a statement by Client on Client letterhead exhibiting intention to test and evaluate (“T&E”) or purchase Product to retain DOR rights.  Failure to do so forfeits DOR rights.

• Contracts requiring multiple bids, the Outlet with DOR rights will exclusively retain the maximum discount.  Other Outlets will be quoted at a reasonable lesser discount.

• Purchase orders exceeding $10,000 in value require a 50%, non-refundable deposit (unless other terms are provided), are not subject to change once finalized, and must be paid in full to qualify for shipment. Net 28-day payment terms are available for government contracts.

• Third-party components and product is excluded from any form of deposit and must be paid in full upon invoice to initiate processing.

• Purchase orders less than $10,000 in value cancelled in part or entirety are subject to a 5% cancellation fee. Purchase orders less than $10,000 in value cancelled in part or entirety after 14-days are be subject to a 10% cancellation fee. Purchase orders less than $10,000 in value cancelled in part or entirety with complete product(s) are subject to conditions described in “Returns”.

• Purchase orders exceeding $10,000 in value may be cancelled in part or entirety within 28-days. See “Deposits” for details.

• Sales are final for the following products:
– Armor Optic
– Scope mounts
– Structured Barrels® (this includes barrel blanks, interior and exterior Structuring, and chamber / thread services)
– Third-party components and product

• Purchase orders less than $10,000 returned within 14-days with product, manuals, and other accessories in good-working condition in its original, undamaged packaging are subject to a restocking fee starting at 25%.

• Purchase orders exceeding $10,000 in value returned within 28-days with product, manuals, and other accessories in good-working condition in its original, undamaged packing are subject to a restocking fee starting at 25%. See “Deposits” for details.

• Refunds are strictly processed to the same card or account used to initiate purchase. 

• Shipping fees are excluded and are non-refundable.

• Sales are final for the following products:
– Armor Optic
– Scope mounts
– Structured Barrels® (this includes barrel blanks and and all Structuring processes)
– Third-party components and product

• Outlets in a new region, territory, or country will be granted complete TACOM HQ Product exclusivity for up to one (1) year. Term may be reduced, limited, or extended based on market performance at TACOM HQ’s sole discretion.

• Outlets located within the United States will not export TACOM HQ Products without prior written approval from the U.S. government and TACOM HQ, Inc. Outlet will comply with all applicable federal regulations governing exports including but not limited to the International Traffic in Arms Regulations (22 CFR Parts 120-130) and the Export Administration Regulations (15 CFR Parts 730-774).

• Outlets are responsible for shipping fees, ensuring the safe delivery and return of goods, and insurance claim processing are the exclusive responsibility of the customer. Use a shipping method that provides a tracking number and it is advisable to insure the package. Couriers like UPS and FedEx are recommended, particularly for international shipments. TACOM HQ is not liable for any damaged, lost, or stolen merchandise during shipping, or responsible for any returns as a signature is required for all merchandise. Additional shipping fees incurred to redeliver the package(s) will be at customer’s expense.  TACOM HQ will process an alternate shipping address only via email, and this address must match the purchase order buyer information. No third-party requests will be accepted.

• Shipping fees are non-refundable.

• Any damaged, missing, or incorrect items must be reported within 72 hours of receiving order.

• Outlets will have a current and valid Federal Firearms License (if applicable) and any state and local licenses required in Outlet’s locale, and will at all times fully comply with all requirements for those licenses including all requirements for conducting background checks prior to sales and to keep sales records as required by applicable federal and state law.

• TACOM HQ reserves the right to increase or reduce the number of Outlets at any time for any reason and without prior notice. Outlets shall act for and on behalf of itself as an independent party. TACOM HQ shall not be liable for any obligations incurred by an Outlet. Outlets shall not be empowered, authorized, or act as an agent of TACOM HQ, ostensibly or otherwise, nor bind TACOM HQ in any manner, without express written consent.

• Outlet shall promptly notify TACOM HQ of all defects, safety concerns, and customer complaints.

• Outlet shall indemnify and hold TACOM HQ harmless with respect to any representation made beyond information and policies provided at tacomhq.com.

• Outlets shall at all times conduct its business in a manner as to enhance the reputation and credibility of TACOM HQ. Outlets shall in particular refrain from participating in any unlawful, unfair, deceitful, or immoral practice and refrain from selling TACOM HQ Products to any other dealer or organization, which has recourse to such practices.